Case Management & Concierge Services

What is case management in psychiatry? Case management service by the London Psychiatry Clinic Bespoke package of care by the London Psychiatry Clinic Can a suicidal patient be managed outside of hospital?

What is case management in psychiatry?

At LPC we offer a case management service. Case management is when your psychiatrist is in continuous, close contact with you, and any other people you’d like involved in your treatment plan. This could be a family member, a friend or other professionals, such as a therapist. Case management services ensure that all streams of your treatment are integrated in a sleek and coordinated manner.

Case management services organise all the different services that a patient may have so that professionals can work in harmony together to provide:

  • Ongoing assessment
  • Care planning
  • Coordination
  • Facilitation
  • Regular communication
Case management is most effective in complex cases such as bipolar, addiction or borderline personality disorder. It is also helpful to use our case management services when the patient requires a very intense involvement from the psychiatrist.

Case management service by the London Psychiatry Clinic

At LPC, one of our psychiatrists will be working intensively and closely with the patient and his or her family (with the patient’s consent).

The role of the psychiatrist during case management is:
  • To assess the patient and establish a diagnosis and a treatment plan
  • To carry out a risk assessment and monitor the situation on an ongoing basis
  • To be overall responsible for the care of the patient
  • To communicate regularly with the case manager
  • To communicate with the different professionals and services involved (GP, therapist, family therapy, sober companion, mental health nurse, etc)

Bespoke package of care by the London Psychiatry Clinic

We are able to offer a package of care which has been tailored to the patient and their specific needs. The treatment program or care plan will cover a range of therapeutic activities.

We can also provide bespoke therapy, and assist with organising appointments as well as other services that may be useful to the patient throughout their recovery journey.

The case-management service involves an extra cost to cover the additional time spent by the psychiatrist and other professionals involved in the care of the patient.

If an admission to hospital is not suitable but you would still like intensive support, case management services may be the perfect alternative. We are able to liaise with other professional mental health teams to provide suitable levels of care at home, including live-in mental health nurses and coaches.

Can a suicidal patient be managed outside of hospital?

Following the initial assessment, the psychiatrist will be able to determine if the risk posed by the suicidal thoughts is such that the patient should be admitted into a mental health clinic or hospital in order to ensure their safety and provide appropriate treatment. If this is the case, we will be able to assist in identifying the right place for admission. Some of our psychiatrists have admitting rights to the Nightingale Hospital in Marylebone, London. We are also able to assist in admitting the person in alternative hospitals, such as one of the Priory hospitals or the Cardinal clinic, if that’s the patient’s preference.

In some cases, the psychiatrist may think that it is safe to offer a treatment plan in the community that will involve a number of mental health professionals. The risk of this will be monitored on a regular basis.

Case management for addiction at the London Psychiatry Clinic

Case management services are particularly useful for patients with addiction who are in active use and need an intervention to stop, or if they have recently stopped and need a support network around them to help them grow stronger and avoid relapses. We can provide bespoke therapy, assist with attendance to 12-step meetings (if required), coordinate with other addiction services (such as Start2Stop or Charter Harley Street) and offer many other services that may be useful to patients along their addiction recovery journeys.

If the patient consents, we can also carry out regular urine drug testing and organise hair drug testing.

Occasionally, we use Soberlink, a professional-grade breathalyser system with facial recognition that automatically sends results in real-time to the cloud and can be seen by the treatment team. If the patient consents, this can also be sent to their family or loved ones. This is a very useful strategy in some cases where it is difficult to monitor abstinence from alcohol.

If the person needs a detox, some of our psychiatrists have admitting rights to the Nightingale Hospital in Marylebone, London. We are also able to assist in admitting the person to another hospital, UK or worldwide, depending on the patient’s preference and the expertise within that particular hospital or clinic.

Medical Concierge Services

Perhaps you are visiting the UK from abroad, or simply wish to have a team of experts available to help during a difficult time or crisis.

Our highly experienced psychiatrists and other professionals including our practice management team are able to offer a bespoke medical concierge service. Working alongside your psychiatrist, our medical concierge team are able to help coordinate referrals to other medical and mental health providers. We can also assist with booking physical health testing as well as genetic testing, to help provide your psychiatrist with a fuller picture of your health status and help them better tailor your treatment plan.

As you would expect, our practice management team is discreet and professional, happy to liaise with the patient directly, family members, or perhaps their Family Office. We strive to go the extra mile, and customer care always remains at the heart of everything we do.

We understand that appointments sometimes need to be rescheduled, and that urgent prescription requests really are urgent. If a referral needs to be made to another health professional, we will find the most suitable individual or clinic for you and ensure all referral paperwork is sent across in a timely fashion. By the same token, we will also liaise with other medical teams (if we have your consent) to make sure we have all the relevant information your psychiatrist needs so they can deliver the best care to you.

Talk to us to discuss treatment options

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£790
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Follow-up consultations:
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I treat most mental health difficulties and offer a range of approaches including medication, psychological therapies and lifestyle modification.

Conditions I treat:
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I always try to focus on understanding you as a whole person and how any symptoms, problems and diagnoses affect you, your life and what is important to you.

Fees
Initial Consultation:
£1160
(2 hours)
Initial Consultation:
£870
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Follow-up Consultation:
£580
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Follow-up Consultation:
£290
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Conditions I treat:
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